Bocetta / FAQ

FAQ

The notebook

Which pens work?

Anything light: white, silver and gold gel pens, pastel gel, chalk markers and light colored pencils. Only dark ink gets lost on the colored page. Not sure about a pen you already own? Test it on the inside of the back cover first.

Does the white gel ink smudge?

Only if you rush it. Gel ink sits on top of the colored paper and needs a few seconds to set, so give it a moment before you close the notebook or rest your hand on it. Once dry, it stays put.

Does it come with a pen?

Yes. Every notebook ships with a 0.8 mm white gel pen, free. If you want a second one for your bag, spare pens are sold separately.

What are the specs?

17.6 × 24.5 cm, 80 sheets (160 pages) of 120 g/m² paper colored to match the cover, a PU faux-leather cover and a sewn binding.

How do I choose a color?

Each color is tuned to a way of thinking: Nero for focus, Blu for calm exploration, Rosso for energy and fast drafts, Viola for introspection. If you’re undecided, the 1-minute quiz helps. Or just pick the one you like most.

Orders and shipping

Where do you ship?

For now we ship to Mexico and the United States.

How long does shipping take?

We pack orders in 1–3 business days (up to 5 during launches, sales and holidays). After that, delivery takes 2–7 business days in Mexico and 7–20 business days in the United States. These are estimates, not guarantees. Every order is tracked. Full shipping details.

How much is shipping?

It depends on how many notebooks you order, because your whole order travels in one parcel. In Mexico: $199 MXN for 1 notebook, $229 for 2, $259 for 3 and $299 for 4 or more. To the United States it starts at $790 MXN, shown at checkout in US dollars. See every rate. You always see the exact cost before you pay.

Do you have discounts for buying several?

Mix any colors: 2 notebooks get 5% off, 3 get 7% and 4 or more get 10%. The discount applies automatically in the cart.

Will I pay customs or import taxes?

Orders shipped to the United States may be charged import duties, taxes and carrier fees. They are not included in our prices or shipping: the carrier collects them on delivery and they are paid by the recipient. Orders shipped within Mexico have no extra charges.

Returns

Can I return or exchange a notebook?

We don’t do exchanges. Apart from your legal rights, we only accept returns if your notebook arrives damaged or defective; in that case we replace it, or refund you if it’s out of stock, at no cost. Let us know within 7 calendar days of delivery if it was damaged in transit, or within 90 calendar days for a manufacturing defect. If you receive your order in Mexico, you can also revoke your purchase within 5 business days of delivery. Read the full returns policy.

Colors coming soon

Can I pre-order Rosso or Viola?

Not yet. Rosso and Viola haven’t launched, so they can’t be bought or reserved; you can only ask to be notified. How the notification list works.

Do you make custom orders?

From 100 notebooks we quote custom orders for studios, schools and teams: your colors, your logo on the cover and one invoice. Ask for a quote.

Something else? Write to hola@bocetta.store or call +52 55 7071 3800. We answer within 1–3 business days.